May 2018

Synctracks Ltd.
Privacy and Cookie Policy
Introduction

 

We comply with the GDPR and any data held by us is held on the following basis provided in the GDP: Consent, Contract, Legal Obligation, Vital interests, Public task or legitimate interest and is only such data - typically name, email, phone number and address- necessary for us to contact you and payment details if we pay money to you. If you have any issues, or would like to read our data protection policy, or object to us holding your data and would like us to delete it, please email info@synctracks.com

 

This privacy statement sets out our policy with respect to the privacy of visitors to our website and the manner in which we collect, store and use personal information derived from our visitors.

We have adopted this policy voluntarily and may update the policy from time to time.

Which Websites does this Policy apply to?
This policy applies to the following websites (“the Site”):
www.synctracks.com

This policy does not apply to information obtained other than through the Site.
 

What Personal Information is collected by us?

We collect information which is volunteered by you.  Sometimes this information is necessary to operate certain aspects of our website (e.g. where you have subscribed to be a registered user, we would require your email address).  Other information may be requested to improve the Site and/or the services we offer from the Site.  In all cases, the type of information requested will be clear to you.

How we will use Personal Information collected at the Site?
Demographic information (i.e. information relating to age, gender, location etc. but not specifically identifying you) may be aggregated and disclosed to third parties.  This information will never identify you or your computer personally.

We may use your personal information (e.g. your name and contact details) to update you on the services and features that we provide from the Site, unless you have specifically opted out of this feature through the opt out procedures.

We will not sell or disclose your personal information to third parties without your prior consent.

Cookies

A cookie is a small information file that is saved to your computer’s hard disk to store information about yourself so that when you visit the website subsequently you do not have to enter that information again.  The Site makes use of cookies for this purpose.

In addition, we may store on our servers your IP address so that we can identify returning visitors to our site.  We do not normally link your IP address to any personal information.

Cookies - How we use them

The cookies used on the Site are for the purpose of allowing the user to communicate with the Site. The Site uses cookies that:

 - help to store playlist and shopping cart items and preferences, including country preference
 - remember a preference for using basic or advanced search

In addition, there are cookies from third parties that allow the user to communicate with the site, to chose to share content with others, and for web analytics. The cookies used for these purposes are:

Google analytics - http://www.google.com/policies/privacy/ads
Live Chat Inc - http://www.livechatinc.com/privacy-policy/

Management of your Personal Information

If you are registered user, you will be entitled to update and/or remove your personal information from our Site by following the procedure laid out at the Site and/or contacting us at info@synctracks.com

Security


We will use all reasonable measures to ensure the security of your personal information held by us.

Changes to this Privacy Policy


We may from time to time update this privacy policy.  You may determine the latest update by reference to the date at the top of this statement.  Any significant departures from this privacy policy will be notified to you via the email address you have provided to us when registering to use the Site and/or via updates on the Site.

Children under 18


We will not hold personal information where the subject has disclosed that it is under the age of 18 unless we have also received permission of a parent or guardian.

Comments and Suggestions


We are committed to developing a practical and user-friendly privacy policy.  If you have any comments or suggestions regarding this, please send them to:

info@synctracks.com